Many potential franchisees bring up the topic of 24/7 home care either being a factor that worries them or excites them. Yes, 24/7 home care is a round the clock business, which means you are never off work. As a franchise owner, will this affect your quality of life in a negative or positive way? The answer to that is largely up to you. A fact of life is that if you own your own business (any business) you are going to be on the clock 24/7. This also means you will be generating revenue 24/7!
Owning your own business takes dedication and hard work. You want your business to succeed and grow. The 2nd Family business started exactly this way. We know firsthand that the home care business is a bit different because many of the people we care for need round the clock, 24/7, home care. You might be thinking to yourself, “when will I sleep?” “When will I take a vacation?” “When will I spend time with my friends and loved ones?” Our answer is, IT IS possible to do all of the things you enjoy AND be a franchise owner of a 24/7 home care business. Let us explain some of the ways our other franchise owners mitigate these negative aspects.
Tools of the trade
First, we want to reiterate that having a round-the-clock home care business means you will be getting paid round-the-clock! First off, the 24 hour per day, 7 days a week client is your best and most valuable client. You will be able to provide that client the full range of quality home care services until they pass. Many of our franchise owners leverage the use of technology to mitigate the on-call aspect of 24/7 home care. Employees are able to use simple mobile phone-based apps that assist with scheduling, clocking in and out and alerting them to important changes or updates regarding the company.
Always keep in mind that, as you gain more clients, the franchise will be able to take on more employees. Many of our franchise owners hire what are called “on call” employees that are available on a moment’s notice. This type of employee will be critical to the 24/7 home care experience, and drastically takes the work load and stress off of regularly scheduled employees and franchise owners.
We, again, want to reiterate one more time the importance of 24/7 clients to your home care franchise business. These customers are, by far, the most valuable clients you can have. One of the main reasons that many of our franchisees get into the home care business is to provide quality care to patients so they can remain comfortable at home and close to their loved ones. Providing 24/7 home care provides peace of mind to both the patient and their families. Being a home care provider is a lot of work, but it is also a lot of reward, both financially and personally.