Process Overview Videos

Videos

Our Mission Together

Hear from Chad and Josh in Baltimore

Our story began with the need to provide quality care for our grandmother. Likewise, your story will provide your passion for great care too! We’d love to hear your story, and together create a path for you to provide 2nd Family’s outstanding senior home care service to your community, just like we did!

Hear from Emily and Sean In Philadelphia

Listen to this group of friends from Philadelphia, PA talk personally and candidly about why they invested in a 2nd Family franchise; their fears and concerns prior to becoming franchise owners, and how their experiences thus far have led to some incredible results. 

Hear from Brandon and Deanna in Dallas

Listen to this husband and wife team talk about their desire to combine their individual professional skills in a way that serves those in need and provides needed resources for the vulnerable in their community, and why 2nd Family was the perfect fit to fulfill that dream.

Hear from Jeff in Ohio

Listen to this lifelong pharmacist talk about the need that he saw in his community, and the ways in which 2nd Family allowed him to use his business experience and community connections to build a recurring-revenue business while meeting an urgent need.

Hear from Rob and Carole in New Jersey

Rob, a salesman, and Carole, a college professor and RN, talk about how family values and a desire to honor the elderly through service led them to the senior care space. They’ll name some initial concerns, but also share why 2nd Family was a good match to help them realize that dream.

How to Start a Senior Home Care Business

Home Health vs. Private Duty

Learn the difference between medical home health services, and private duty home care services.

Licensing Overview

Learn about the process of becoming licensed to provide senior home care services in your state.

Sales Overview

Learn about the varoius sources and processes for generating sales in senior home care.

Technology Overview

Learn about the various technology platforms we use to operate a successful home care business.

Who Pays for Care?

Learn about the various payor sources for senior home care services. Hint: most are privately paid.

Employee Overview

Your employees are your “product” so-to-speak, so in this video we talk about how to find and train them.

Animated Demonstration Videos

Technology Demonstration

An animated demonstration of how our technology platform can automate the care process while providing transparency to your clients.

Services Overview

In this video, we describe a common scenario in which a family would come to 2nd Family to receive senior home care services.

Setup for Success

Are You a Med. Sales Professional?

If you are a medical sales professional, you already have the skills, contacts, and history necessary to succeed.

Traits for Success

In this video, we cover the 4 personality traits that will make you a successful senior home care owner.

Sources of Revenue

In home care, we focus on 3 main sources of generating revenue. In this video, we show how they work together.

Next Step: Franchise Discovery Process

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