Franchise Support

Our Family is Here to Support You
and Your In Home Care Franchise

As a 2nd Family In Home Care franchise owner, you can make the most of your investment as you become a part of our family. With hard work and perseverance, and our dedicated franchise support and guidance, you can make a real difference in your community … and in your own future!

Here are just some of the ways we support you:

Pre-Opening Training Programs – remote learning using the curriculum in 2nd Family University, corporate based training, and on-site training as you prepare for business launch.

Professional Licensing Consultant – as part of the franchisee fee, we provide you with a free state licensing consultant who will walk you through the license application, provide you with state-approved policies and procedures, and assist you in forming your legal entity.

Access to Exclusive Technologies – the 2nd Family app includes centralized caregiver, family, and education portals that are multi-platform compatible and designed for effective business operations. Our customized, cloud-based software covers all aspects of the business and includes many cost-saving automations.

Advice on Finding Caregiver Staff – using a national database of caregivers, we have time-tested systems in place designed to efficiently seek out and screen qualified caregiver candidates, which you can easily apply in your local business. Use the form below to check on the CNA count in your city.

Ongoing Franchise Support – including refresher training, on-site visits from our support team, and remote support when you need it. You’ll also have access to the Franchise Support Portal which contains refresher and training videos covering all aspects of the business.

A Confidential In Home Care Operations Manual – our digital manual is an invaluable resource, detailing key business functions that you can access from anywhere at anytime.

Local Marketing Guidance – help with networking, cultivating referrals, crafting business development strategies, and promoting your local business and growing your client base.